TTC introduces new safety reporting measures for riders, employees

The TTC is introducing a new service that will allow riders to report safety concerns online or though text messages.

In a press release Tuesday, the TTC said riders now have the option to text 647-496-1940 or use an online form at ttc.ca to report incidents or concerns to TTC Transit Control.

“These new methods provide additional options for customers to report any suspicious or concerning activity on the system,” TTC Chair Jon Burnside said in the release.

The new safety measures come one day after Toronto police announced it would end its extra patrols on the TTC.

Police had increased the number of officers patrolling the TTC in January following a series of violent incidents in recent weeks.

They relied on off-duty officers working overtime to the cost of around $1.7 million per month.

Tuesday’s annoucement comes a day after police said they will no longer deploy overtime officers but will have mostly on-duty officers signalling the end of the six-week blitz.

Recent TTC incidents include a Toronto chef who said he was assaulted and almost set on fire at Castle Frank subway station last week.

Earlier this month, Toronto police charged a man with sexual assault after violent incidents near the St. Clair subway station.

In the press release, the TTC noted existing safety measures will remain in place, including the SafeTTC app and the yellow emergency alarm strips in place on vehicles.

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